I saved a file from my email and can't find it in files

Donald Kelly 0 Reputation points
2025-12-13T23:14:13.3533333+00:00

I saved a file from my email and cant find it in files

Windows for home | Windows 11 | Accessibility
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  1. Kimberly Olaño 19,855 Reputation points Independent Advisor
    2025-12-13T23:57:29.69+00:00

    Thanks for sharing this, Donald! Try to use the email app’s attachment history

    Many email apps keep their own attachment cache, even after you “save” a file.

    Outlook (desktop)

    • Open Outlook
    • Open the email again
    • Right-click the attachment
    • Choose Save As
    • Manually pick Desktop and save again

    If it saves successfully now, the original save silently failed or went to a hidden cache.

    See if this helps. If you need further assistance just let me know.

    Best regards,

    Kimberly

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