Hi, thanks for reaching out. If the purchase window for the add-on never appears, the usual fix is to sign out of your Store account then sign back in, confirm your payment method in your account settings, update the Store from the Library page, then reset the Store through Settings, Apps, Installed apps, Store, Advanced options, Reset.
Ibispaint won't let me get any subscription.
DanDP
0
Reputation points
I've tired to purchase the pro add-on but nothing happens. On the ibispaint page it says xiu can only purchase through the Microsoft account. But when I click to purchase nothing pops up. No store page or anything. It only buffers and then closes the page.
Windows for home | Windows 11 | Apps
1 answer
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Arlene D 23,695 Reputation points Independent Advisor
2025-12-12T23:15:47.13+00:00