Account issue

If you are encountering the error stating that the products in your account cannot be used to activate Office in shared computer scenarios, but you are using Office on a standalone PC, it may indicate that your Microsoft 365 plan does not support the activation type you are trying to use. Here are some steps you can take to resolve this issue:

1. Check Your License: Ensure that you have a Microsoft 365 plan that includes Microsoft 365 Apps and supports activation on standalone devices. If you are using a plan that is intended for shared computer activation, it will not work on a standalone PC.
2. Sign In with the Correct Account: Make sure you are signed in with the correct Microsoft account that has the appropriate license assigned to it. If you are unsure, you can check with your Microsoft 365 administrator to confirm your license status.
3. Install the Correct Version: Verify that you have the correct version of Office installed on your PC. If necessary, uninstall the current version and reinstall the correct version that matches your license.
4. Restart Your Device: Sometimes, simply restarting your device can help resolve activation issues.
5. Use the Troubleshooter: You can run the Microsoft 365 Uninstall troubleshooter to help identify and fix any issues with your Office installation.

If these steps do not resolve the issue, you may need to contact Microsoft support for further assistance.

References:

• Microsoft 365 Apps activation error: "The products we found in your account can't be used to activate"
• Troubleshoot issues with shared computer activation for Microsoft 365 Apps

Hi,

You’re seeing the cannot be used to activate Office in shared computer scenarios message because your current Office license doesn’t include Shared Computer Activation SCA rights. That feature is only for enterprise plans like Microsoft 365 Apps for enterprise or volume licenses used on shared or remote environments.

If you’re on a standalone PC, you don’t need SCA at all just reinstall Office from your Microsoft account and sign in to activate normally. If you actually need SCA for Remote Desktop or shared machines, you’ll need to upgrade to a plan that supports it and reinstall Office with SCA enabled.

I hope this helps!