i have lost files and been hacked

If you have been hacked and your files deleted, there are a few steps you can take to attempt recovery:

1. Verify Your Backups: If you have offline backups, you can restore the data that has been encrypted or deleted after removing the ransomware from your environment.
2. Use OneDrive Recovery Options: If your files were stored in OneDrive, you can use the Files Restore feature in OneDrive for Business to restore your entire OneDrive to a previous point in time within the last 30 days. For more information, see Restore your OneDrive.
3. Check for Soft Deleted Files: If your files were part of an Azure file share, check if they are in a soft deleted state. If they are, you can undelete the file share to restore it to an active state.
4. Contact Support: If you're unable to recover the files using the above methods, consider reaching out to Microsoft support for further assistance.

Make sure to also take steps to secure your accounts and devices to prevent further unauthorized access.

Hi, I'm John! I will help you with this.

Are you using a personal OneDrive account or a Microsoft 365 (work or school) account?

If you have a Microsoft 365 subscription, you can try restoring your OneDrive to a previous point in time to undo all actions that happened within the last 30 days. Here’s the guide: "Restore your OneDrive" https://support.microsoft.com/office/restore-your-onedrive-fa231298-759d-41cf-bcd0-25ac53eb8a15

If you’re using a personal OneDrive account, check the Recycle Bin on the OneDrive website. https://onedrive.live.com

Items in the recycle bin are automatically deleted 30 days after being placed there.

Files deleted from your Personal Vault will only appear in your Recycle Bin if your Personal Vault is unlocked before you check it. You can use the “Show Personal Vault items” command in the Recycle Bin to unlock the vault and view those files.

Personal OneDrive accounts don’t have a second-stage recycle bin, that feature is only available for business or enterprise accounts managed by an administrator.

If you’re using a work or school account, items in the recycle bin are automatically deleted after 93 days, unless your organization’s administrator has changed that setting.

"Restore deleted files or folders in OneDrive" https://support.microsoft.com/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f

Could you confirm which type of account you’re using so I can guide you through the exact recovery steps?

Click "Add comment" to let me know.

Regards,

John J.D.