Why option to put picture into cell is not working?

Paweł Staniucha 0 Reputation points
2025-12-12T10:45:33.12+00:00

Hi

since there is option available to put picture in cell directly is not working for me

I have this option working fine on my personal laptop

How to fix it ?

Paweł

Microsoft 365 and Office | Excel | Other | Windows
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  1. Q&A Assist
    2025-12-12T10:45:43.06+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If the option to insert a picture into a cell in Excel is not working, there could be several reasons for this issue. Here are some troubleshooting steps you can try:

    1. Check Excel Version: Ensure that you are using a version of Excel that supports inserting pictures into cells. If it works on your personal laptop, check if the versions are the same.
    2. Update Excel: Make sure that your Excel application is updated to the latest version. Sometimes, bugs in older versions can cause features to malfunction.
    3. Check Permissions: If you are using a work or school account, there might be restrictions on certain features. Verify with your IT department if there are any limitations.
    4. Restart Excel: Close and reopen Excel to see if that resolves the issue.
    5. Check for Add-ins: Sometimes, third-party add-ins can interfere with Excel functionalities. Try disabling any add-ins to see if that resolves the issue.
    6. Repair Office: If none of the above steps work, consider repairing your Office installation. You can do this through the Control Panel under Programs and Features.

    If the problem persists after trying these steps, it may be helpful to consult Microsoft support for further assistance.


    References:

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  2. Paweł Staniucha 0 Reputation points
    2025-12-12T10:48:37.3833333+00:00

    already check options above

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  3. Kimberly Olaño 19,855 Reputation points Independent Advisor
    2025-12-12T12:05:41.29+00:00

    Thanks for sharing the details, Paweł! Try to confirm whether you are on the right update channel.

    The “Place image in cell” feature only works on:

    Microsoft 365

    • Windows: Version 2210 (Build 15726.20202) or later
    • On the Current Channel or Beta Channel

    If your work PC is on the Semi-Annual Enterprise Channel, the feature will NOT appear even if Excel is fully updated.

    Fix

    Open Excel → Account.

    Under About Excel, note:

    • Version number
    • Update Channel (Current / Monthly Enterprise / Semi-Annual / Beta)

    If it shows Semi-Annual → this is why the feature does not work.

    Only IT can switch update channels on enterprise accounts. Ask IT to move you to Current Channel, which supports new features earlier.

    See if this helps. If you need further assistance just let me know.

    Best regards,

    Kimberly

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