If you're having trouble with your payment method after moving to the UK, there are a few steps you can take:
- Verify Payment Method: Ensure that the payment method you are using is issued from the UK. Payment methods must be from the same country/region as your tenant.
- Update Billing Address: Double-check that your billing address is correctly updated in your Microsoft account settings. Sometimes, even small discrepancies can cause issues.
- Contact Support: If you continue to face issues, you can try reaching out to Microsoft support through their online channels. Although you mentioned having difficulties, using the Microsoft 365 Support page may provide additional options for assistance.
- Create a New Account: If changing your payment method or updating your billing address does not resolve the issue, consider creating a new account in the UK and transferring your subscription to the new account.
If you are still unable to resolve the issue, it may be beneficial to keep trying the support options available, as they can provide specific guidance tailored to your situation.
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