Upgrading from Win10 to Win11, installation failed in second boot phase - 0xC19000101

It seems you are encountering a common issue during the upgrade from Windows 10 to Windows 11, specifically the error code 0xC1900101 - 0x40017, which indicates a failure during the second boot phase. Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Disconnect Peripheral Devices: Ensure that all non-essential peripherals are disconnected from the laptop, except for the mouse, keyboard, and display. Sometimes, external devices can interfere with the installation process.
2. Update Drivers: Although you mentioned that your drivers are up to date, double-check that all drivers, especially for the graphics card and chipset, are the latest versions available from the manufacturer’s website. Consider uninstalling any drivers that may not be necessary during the upgrade.
3. Check for BIOS Settings: Since you have already enabled TPM and Secure Boot, ensure that your BIOS settings are correctly configured for UEFI mode and that there are no other settings that might conflict with the installation.
4. Free Up Disk Space: Ensure that there is sufficient disk space available on the SSD for the upgrade. Windows 11 requires a minimum amount of free space to complete the installation.
5. Run Compatibility Checks: Use the PC Health Check tool to confirm that your system meets all the requirements for Windows 11. This tool can provide insights into any compatibility issues that may need to be addressed.
6. Review Logs: Since you have already collected logs using the setupcollect.bat file, review the logs for any specific errors that might indicate what went wrong during the installation process.
7. Consider Memory Integrity: If you are trying to enable memory integrity, ensure that all drivers are compatible with this feature. Sometimes, certain drivers can cause conflicts that lead to installation failures.
8. Disable Antivirus Temporarily: If possible, try to temporarily disable the onboard antivirus during the upgrade process, as it might be preventing certain operations from completing successfully.

If these steps do not resolve the issue, you may want to consider consulting with your IT department for further assistance, as they may have specific policies or tools in place for handling upgrades in your corporate environment.

References:

• Windows 10 upgrade resolution procedures
• Windows 10 upgrade resolution procedures

Hi Giovanni,

Important! I can't run the FarBar Recovery Tool downloaded from bleeping computer because my onboard antivirus can't be disabled and is reporting it as a false positive.

1] The Intel i7-4810MQ CPU is not listed on the Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn page.

The only way to install Windows 11 on this device is by bypassing the CPU check. But that workaround is not supported by Microsoft. Please read the full disclaimer here.

Installing Windows 11 on devices that don't meet minimum system requirements

If you decide to install Windows 11 on unsupported system, updates may not be available in the future for your device.

2] I noted that the BIOS is outdated (BIOS release date : 20190613000000.000000+000). Some of the 0xC1900101 errors can be resolved by updating the BIOS, if a later version is available.

                               VM: NO

                               Firmware type: UEFI

                               Manufacturer: Dell Inc.

                               Model : Latitude E6540

                               BIOS name : A27

                               BIOS version : A27

                               BIOS release date : 20190613000000.000000+000

                               Total memory : 17179869184

                               Number of physical CPUs : 1

                               Number of logical CPUs : 8

                               Processor manufacturer : GenuineIntel

                               Processor name : Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz

3] You should be able to add the Farbar scanner in the anti-virus exclusions and run it.

Hi Ramesh, unfortunately BIOS is already the latest version available.

Regarding the launch of the FarBar Scanner, I'm trying to contact some of my colleagues in the IT department to see if it's possible to manage the exclusion of this tool's antivirus checks because it's a centrally managed activity... but I suspect they won't give me this option.

With the information in the Scan Log alone, can we identify a possible solution?

Is there really no hope of installing Windows 11?

Thanks!

Hi Giovanni,

With the information in the Scan Log alone, can we identify a possible solution?

It can be a tedious task to troubleshoot this issue without the Farbar scanner because cases like this require some trial-and-error troubleshooting -- e.g., eliminate some of the 3rd party drivers (except the chipset drivers) and rerun the setup again. If the setup fails, eliminate the rest of the drivers.

Per Microsoft:

0xC1900101 - 0x40017 error is caused by a faulty driver. For example: antivirus filter drivers or encryption drivers.

Source: https://dori-uw-1.kuma-moon.com/en-us/troubleshoot/windows-client/setup-upgrade-and-drivers/windows-10-upgrade-resolution-procedures

But, as the log doesn't explicitly name the offending driver, and no crash dumps are generated, we need to isolate the issue using the Farbar tool.

The first step will be to uninstall 3rd party antivirus, as suggested by Microsoft. Then update the device drivers, including the chipset drivers for your PC. These drivers are incompatible with Memory Integrity, and one or more of them is likely to cause problems during the setup.

Is there really no hope of installing Windows 11?

The disclaimer states "If you proceed with installing Windows 11, your PC will no longer be supported and won't be entitled to receive updates.". If that's acceptable to you, the following method can be used to install Windows 11 after we troubleshoot the issue.

How to install Windows 11 24H2 on unsupported hardware

Or, you may enroll for the Windows 10 Extended Security Update program and continue using Windows 10 till the end of 2026.

Windows 10 Extended Security Updates | Microsoft Windows