Cannot install VisioPro2024 with license key

Hi @Didier Vereecke, 

Thank you for sharing your question in the Microsoft Q&A forum.  

The error you’re encountering is most likely due to version conflicts. If Microsoft 365 Apps are already installed on your system, Visio’s installer will detect this because both products use the Click-to-Run technology. To prevent registry conflicts and licensing mismatches, the installer requires that existing Microsoft 365 components be removed before proceeding. 

If you still want to install Visio Pro 2024, please follow these steps:  Open Settings, go to Apps > Installed apps, find Microsoft 365 (such as Microsoft 365 Apps for enterprise or Microsoft 365 Family), and uninstall it. Once that’s done, you can proceed with installing Visio Pro 2024.  

If anything is unclear or you have further questions, feel free to reply here, I’ll be happy to assist you further. If this explanation was helpful for your situation, kindly click “Accept Answer” for this post so others can benefit from it as well. 

Thank you for your time, and we’re here if you need more support! 

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