Amount debited, but exam not scheduled

MonishV-0373 0 Reputation points
2025-12-12T05:12:34.7+00:00

I have completed the payment for my AZ-900 certification exam, but the exam appointment was not scheduled. When I check my Microsoft Certification Dashboard, it does not show any payment confirmation or any scheduled exam details. I also did not receive an appointment confirmation email from Pearson VUE. However, I did receive an SMS from my bank confirming that the payment was debited.

I request assistance to verify the payment and link it to my exam so that I can schedule the appointment. If the payment cannot be validated or linked, please process a refund for the debited amount.

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  1. Gérard Oomens 113.7K Reputation points Volunteer Moderator
    2025-12-12T11:56:54.1233333+00:00
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