Theme Missing

Yash Machhi (US) 0 Reputation points
2025-12-12T03:21:02.36+00:00

Hi, not sure what happened but how I bring back different theme and colors?
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Outlook | Windows | New Outlook for Windows | For business
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  1. Jeanie H 7,770 Reputation points Microsoft External Staff Moderator
    2025-12-12T03:55:45.0933333+00:00

    Dear @Yash Machhi (US)

    Thank you for posting your question in the Microsoft Q&A forum.  

    The new Outlook is web-based, so please help me check how the modern themes currently display on your current web version and provide a screenshot. 

    Please help me click on Settings > General > About Outlook > and take a screenshot of the version you are currently using. 

    Please try logging in on a different device (another laptop) to see if it displays normally. 

    I see you tagged it as 'for business,' is this a work account? If so, do your colleagues see the modern themes displayed normally? 

    Please help me perform an online repair according to these instructions Repair an Office application - Microsoft Support

    Please help me uninstall and reinstall the app. 

    If the issue persists, please help me create a new Windows profile, download the new Outlook on the new Windows profile, and check if the same issue occurs Manage User Accounts in Windows - Microsoft Support

    Please help me answer all the questions above fully and provide the results of the three steps (online repair, uninstall - reinstall and create new Windows profile). From there, I will be able to determine if the error is due to your account, the app, or your device. 

    Looking forward to your response! 


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  2. Sanskruti Lambe 0 Reputation points
    2025-12-12T04:49:43.6533333+00:00
    • To change the theme, navigate to the Appearance settings within the application.
    • Under the Dark mode section, select from 'Light', 'Dark', or 'Use system settings'.
    • In the Themes section below that, different color options are available to choose from.
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