How to find previous certificates from 2022?

To find your previous certificates, including the one you received in Microsoft Excel in 2022, you can follow these steps:

1. Access Your Certification Dashboard: Go to your Certification Dashboard where you can view all your earned certificates.
2. Check for Missing Certificates: If you do not see the certificate, ensure that you are signed into the correct account. Sometimes, users have multiple accounts and may be logged into the wrong one.
3. Review Credential Requirements: Confirm that you have met all the requirements for the certification, as some certifications require passing multiple exams before the certificate is issued.
4. Contact Support: If you still cannot find your certificate, consider reaching out to Microsoft Credentials Support for assistance.

These steps should help you locate your certificate from 2022.

References:

• Access your certificates, badges, and transcript
• Missing Exams or Certifications

Dear @Thad Joachim,

Thank you for reaching out to the Microsoft 365 Q&A forum community. We understand you need to retrieve your Microsoft Excel certificate from 2022 and have the certificate number. Follow these focused steps to locate it. 

Here are some steps you can take to troubleshoot and potentially fix the issue:  

Step 1: Search Your Email 

• Look for confirmation emails from the exam provider (e.g., Certiport, Pearson VUE) or your educational institution sent around your exam date in 2022. These emails often contain direct download links or instructions to access your certificate. 

Step 2: Access the official certification dashboard 

• Visit the Professional and Technical Credentials and Certifications | Microsoft Learn 
• Sign in with the Microsoft account you used for your exam. 
• Navigate to your Transcript to view and download all your certifications. 

Step 3: Contact official certification support 

• If the above steps are unsuccessful, contact Microsoft Certification Support directly. 
• Provide your certificate number and account details to request assistance in retrieving your certificate. 

Please note that as a forum moderator, I don’t have access to backend tools or internal systems to investigate further, and certain settings or configurations are managed exclusively by your organization’s administrators, so I’m unable to check or make changes on that side. That said, I truly hope these suggestions help you move forward.  

We hope this resolves your issue promptly. For further assistance, please reply with any additional details. 

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