Cant Access Assignments Tab on Teams

If the Assignments tab on Teams is not loading, it could be due to several reasons. Here are some troubleshooting steps you can try:

1. Check Ownership: Ensure that the Microsoft 365 group associated with the team has an assigned owner. If the owner has left the organization, the group may become orphaned, which can prevent access to certain features like the Assignments tab.
   • You can assign a new owner to the Microsoft 365 group if necessary. Only a Microsoft 365 administrator can make this change.
2. Browser Settings: If you are accessing Teams through a browser, make sure that the URLs for Microsoft Teams are added to the Trusted Sites in your browser settings. This can help resolve loading issues.
3. Temporary Issues: Sometimes, the issue might be temporary. If you haven't done so already, try accessing the Assignments tab after some time.
4. Self-Diagnostics Tool: If the problem persists, and you are a Microsoft 365 admin, you can run a self-diagnostics tool to check for known issues with accessing files in Teams.
5. Contact Support: If none of the above solutions work, consider reaching out to Microsoft Education Support for further assistance.

These steps should help you troubleshoot the issue with the Assignments tab not loading in Teams.

Dear @Ash,

Thank you for posting your question in the Microsoft Q&A forum.

Based on your description, the Assignments tab in Microsoft Teams does not load even after clearing cache, reinstalling, and trying multiple devices

After you have tried all methods as mentioned, it appears this could be related to a network issue since it affects all Teams clients, especially browser-based Teams which relies on Microsoft servers. However, we cannot confirm without reviewing detailed logs.

Given the complexity, we strongly recommend contacting Microsoft technical support for deeper investigation. Their back-end team can initiate a remote session, collect advanced logs, and analyze the root cause.

As forum moderators, we have limited permissions and cannot access certain logs due to privacy constraints, so direct support is the most effective route.

Next Steps:

• Report the issue in the Teams app: Go to 3 dots besides profile icon> feedback > Report a problem to share diagnostics with Microsoft.
• Submit a service request: Admins can create a support ticket in the Microsoft 365 Admin Center for advanced assistance. For instructions, see Get support for Microsoft 365 for business or Use this link to find the appropriate contact number: Global Customer Service phone numbers - Microsoft Support   

Thank you for your understanding, this approach ensures faster and more accurate resolution for your scenario.

I hope information above helpful, if you have any other questions, please feel free to reach out.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.