To recover your Microsoft account, you can try the following steps:
- Use the Microsoft Account Recovery Form: Go to the Microsoft Account Recovery page. This form will guide you through the process of recovering your account.
- Check for Alternative Recovery Options: If you have set up security information like a phone number or an alternate email address, you can use those to receive a verification code.
- Contact Support: If you are unable to recover your account using the above methods, you may need to contact Microsoft support directly. You can find the appropriate contact information for your region at Get support - Microsoft 365 admin.
- Provide Identification: If you manage to reach support, be prepared to provide identification or any other verification methods that might be required to prove your identity.
- Password Reset: If you remember your password but it’s not working, you can try resetting it using the instructions provided on the Microsoft support page.
Since your account is quite old and you mentioned that the retrieval email is no longer in use, it may complicate the recovery process, but following these steps should help you regain access to your account.
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