I am trying to add an outlook account to my iphone but forgot password and my verification email is no longer active and no access

To regain access to your Outlook account after forgetting your password and losing access to your verification email, you can try the following steps:

1. Use the Self-Service Password Reset: If you have set up security information (like a mobile phone number), you can use the Self-Service Password Reset wizard. For work or school accounts, visit https://passwordreset.microsoftonline.com. For personal Microsoft accounts, go to https://account.live.com/ResetPassword.aspx.
2. Contact Support: If you do not have access to reset your password through the above methods, you may need to contact Microsoft support for further assistance. You can find the appropriate contact at Support for Business Products.
3. Ask an Administrator: If your account is part of an organization, reach out to your administrator to help reset your password.

These steps should help you regain access to your Outlook account so you can add it to your iPhone.

Hi,

Please select “Show more verification methods” on the verification page. You may find an alternative option available for confirming your identity. If no additional methods are listed, choose “I don’t have any of those.” This will initiate the process of adding a new contact method.

Please be aware that updating your security information requires a 30‑day waiting period. I understand this may be inconvenient, but this timeframe is an important part of Microsoft’s security protocols. It helps safeguard your account by preventing unauthorized changes to your contact details, ensuring your personal information remains protected.

For more information on the policy, please refer here.

If you do not have this option, you need to fill out the Recovery Form to help you recover your account.

To improve your chances of passing the validation process, ensure that you provide information that is as accurate and complete as possible. The more precise your responses are, the more likely the validation will succeed. When completing the questions, refer to the details you originally used when creating or most recently updating your account. It is also recommended that you submit your account recovery request from the same computer or device you last used to access the account.

Additionally, including your purchase history and credit card details in the recovery form can increase your chances of recovering your account.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!