I cant see myh new emails

It sounds like you may be experiencing issues with your Outlook not displaying new emails, sent items, or deleted items. Here are a few potential causes and resolutions you can try:

1. Cached Mode Issues: Sometimes, emails do not appear in your Cached mode Inbox even if they were synchronized. This can happen if messages are stuck in the incoming item processing pipeline. To resolve this, you can start Outlook with the /cleanips switch:
   • Exit Outlook if it is running.
   • Start Outlook using the command: Outlook.exe /cleanips.
   • Note: You need at least Office 2007 Service Pack 2 installed for this command to work.
2. Clear Offline Items: If the above does not work, you can clear the offline items in your Inbox:
   • Right-click the Inbox folder and select Properties.
   • In the Inbox Properties dialog box, select the General tab.
   • Click on Clear Offline Items and confirm when prompted.
   • Then, press Shift+F9 to force a resynchronization of your Inbox folder.
3. View Settings: If items are disappearing or not visible, it may be due to a filter applied to the default view settings of the folder. You can check and adjust the filtering options:
   • In the ribbon, select the View tab.
   • In the Current View area, select View Settings.
   • Select Filter and review the settings to ensure no filters are hiding your emails.
4. IMAP Account Issues: If you are using an IMAP account, ensure that the IMAP server is functioning properly and supports the necessary commands. If emails are not downloading, it may be due to server compatibility issues.

Try these steps to see if they resolve your issue with viewing new emails and other items in Outlook.

Hi,

Please try the solutions below if the above steps do not work.

• Verify if your internet connection is working properly and see if the status is connected on your Classic Outlook App.
• Check if your Work offline toggle is off. Go to Outlook > Send/Receive tab > toggle off "Work Offline" if active.
• Clear Outlook Cache.
  • Close Outlook, then press Windows + R,
  • Type %localappdata%\Microsoft\Outlook\RoamCache
  • Delete the files. Please make sure the back them up first before deleting.
  • Restart Outlook.
• Temporarily disable any third-party Antivirus/Firewall or recently installed apps.
• Try Quick Repair (Outlook part of MS 365).
  • Control Panel > Programs > Microsoft Office > Change > Quick Repair.
• Try Online Repair. (Outlook is part of MS 365)
• Repairing and resetting your Classic Outlook for Windows. Start > Settings > Apps > Installed apps> Find Classic Outlook > Advanced options > Repair > Restart your PC. If the issue persists after repair, please choose reset.
• Re-add the account
• Create a new profile and add the affected account.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!