How to retrieve a sticky note from crashed computer?

Courtney Simon 0 Reputation points
2025-12-11T22:12:04.76+00:00

My laptop crashed before I could sync my sticky notes with my Microsoft account. Now I have a new laptop and can not retrieve my latest stick notes. What do you suggest?

Microsoft 365 and Office | OneNote | For business | Windows
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  1. Q&A Assist
    2025-12-11T22:12:17.5366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your laptop crashed and you didn't sync your Sticky Notes with your Microsoft account, retrieving the latest sticky notes can be challenging. Unfortunately, if the notes were not backed up or synced before the crash, they may not be recoverable. However, you can try the following steps:

    1. Check for Backups: If you had any backup solutions in place (like Windows Backup or third-party software), check to see if there are backups of your system that might include your Sticky Notes.
    2. Look for Temporary Files: Sometimes, temporary files may still exist on your hard drive. You can search for files related to Sticky Notes in your user profile directory, usually found in C:\Users\YourUsername\AppData\Local\Packages\Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe\LocalState.
    3. Use Recovery Software: If the data is critical, consider using data recovery software that can scan your hard drive for deleted files. This may help recover some of your lost notes if they were not overwritten.
    4. Start Fresh: If you cannot recover your notes, you can start using Sticky Notes on your new laptop and ensure to sync them with your Microsoft account regularly to prevent future data loss.

    For future reference, always ensure that your notes are synced to your Microsoft account to avoid losing them in case of hardware failures.


    References:

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  2. Jade Ng 6,150 Reputation points Microsoft External Staff Moderator
    2025-12-12T01:34:27.25+00:00

    Dear @Courtney Simon,

    Good day. Thank you for posting your question in the Microsoft Q&A forum!

    I’m very sorry for the inconvenience you’ve experienced, based on the details you shared. There is something I need to confirm with you is: Which application do you use for taking notes?

    On Windows 10 & 11, you don’t need to be signed in to your Microsoft account to start using Sticky Notes. Just start Sticky Notes and started jotting away. Sticky Notes will open where you left them.

    Your sticky notes also sync with the web. Go to www.onenote.com/stickynotes to view them. You might have to sign in to your preferred browser with your Microsoft account credentials.

    Please kindly visit this link and check if it helps you: See your sticky notes on other devices and the web

    Note: Please note that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.   

    Your understanding and co-operation are highly appreciated. I am looking forward to your response!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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