outlook will not open

If Outlook is not opening after a Microsoft update, it could be due to several reasons, including compatibility issues or corrupted files. Here are some steps you can try to resolve the issue:

1. Disable Compatibility Mode: Sometimes Outlook may be running in compatibility mode for an older version of Windows. To disable this:
   • Locate Outlook.exe in the installation directory (typically found in C:\Program Files\Microsoft Office\OfficeXX or C:\Program Files (x86)\Microsoft Office\OfficeXX, where XX corresponds to your version of Office).
   • Right-click on Outlook.exe, select Properties, go to the Compatibility tab, and uncheck Run this program in compatibility mode for.
   • Click OK to apply the changes.
2. Repair Office: If disabling compatibility mode does not work, you can try repairing your Office installation:
   • Go to Control Panel > Programs > Uninstall a program.
   • Select Microsoft 365 (or your version of Office) and click Change.
   • Choose Quick Repair, and follow the prompts. If the issue persists, you can try the Online Repair option.
3. Start Outlook in Safe Mode: You can try to start Outlook in Safe Mode to see if it opens without any add-ins:
   • Press Windows + R, type outlook.exe /safe, and press Enter. If it opens, you may need to disable add-ins that are causing the issue.
4. Create a New Outlook Profile: If the above steps do not work, creating a new Outlook profile may help:
   • Go to Control Panel > Mail > Show Profiles > Add. Follow the prompts to create a new profile.

If none of these steps resolve the issue, consider checking for any additional updates or reinstalling Office as a last resort.

Hi,

Here are additional solutions if the above do not work.

1. Make sure that your New Outlook for Windows is updated.
2. Repairing and resetting your New Outlook. Start > Settings > Apps > Installed apps > Find New Outlook > Advanced options > Terminate, if applicable, > Repair > Restart your device. If the issue persists after repair, please choose reset.
3. Reinstall the New Outlook app for Windows.
   1. Uninstall the New Outlook. Start > Settings > Apps > Installed apps > Find New Outlook > Uninstall.
   2. Restart your PC
   3. Install the new Outlook on your Microsoft Store.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!