Google browser hijacked by yahoo, need my key you had me put on file

richard hall 0 Reputation points
2025-12-11T19:10:34.5766667+00:00

I got a new desktop computer and last year, my google chrome has a yahoo icon on the page when I search other stuff, I have made a number of attempts to remove it from the security setting, but it will not let me use the delete opinions. I want to remove this problem from my hard drive by wiping it, but I am not sure how to get the product key that you had me put on file

Microsoft Edge | Browser extensions | Windows 11
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  1. Q&A Assist
    2025-12-11T19:10:42.2433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To address the issue of your Google Chrome being hijacked by Yahoo, you can follow these steps to remove the unwanted software:

    1. Check for Unwanted Programs: Go to Settings > Apps > Apps & features on your Windows computer. Look for any programs that you did not install and uninstall them.
    2. Remove Browser Add-ons: Open Google Chrome and go to the extensions page by typing chrome://extensions/ in the address bar. Disable or remove any suspicious extensions that you do not recognize.
    3. Reset Chrome Settings: You can reset your Chrome settings to their original defaults. Go to Settings > Advanced > Reset and clean up > Restore settings to their original defaults.
    4. Use Microsoft Defender: Ensure that Microsoft Defender Antivirus is enabled on your Windows 10 or 11 system. It can help detect and remove unwanted software. Run a full scan to check for any threats.
    5. Consider Wiping Your Hard Drive: If you want to wipe your hard drive, ensure you back up important data first. You can reset your PC by going to Settings > Update & Security > Recovery, and then selecting Get started under Reset this PC.

    Regarding the product key, if you need to retrieve it, you may want to check any documentation or emails related to your purchase, or use a product key finder tool if applicable.

    If you continue to experience issues, consider looking into troubleshooting malware detection and removal problems for further assistance.


    References:

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  2. Kayece Jan Mae Amizola 12,040 Reputation points Independent Advisor
    2025-12-11T20:09:34.8266667+00:00

    Hi,

    • If your Windows is pre-installed when you bought your PC or Laptop, usually the Key should be on the boxes that came with the PC or Laptop. Check also the bottom of the laptop or PC; it may have a printed sticker that has a Windows key on it.
      • But OEM License or pre-installed Windows usually do not require a key after resetting or reinstalling the PC or laptop.
    • If you have bought a physical copy of Windows, the key should be found on the box.
    • If you bought a digital copy license from the Official Microsoft website, there is no key; you need to sign in to your account where you bought the digital license.
    • You may also follow the steps below to retrieve your Key.

    If you require further assistance, please don't hesitate to let me know.

    Stay Safe!

    Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.

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