Share via

The chat option disappears in the Copilot app

Johannes Verhoene 0 Reputation points
2025-12-11T15:21:24.19+00:00

When using the Copilot windows app with an enterprise license (not a pro version) sometimes the chat function disappears.

I was able to reproduce this with the following steps:

  1. Open the Copilot windows app
  2. Open the chat window
  3. Go to another module in the app such as Notebooks Result: The chat module has disappeared.
Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Q&A Assist
    2025-12-11T15:21:44.13+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The issue of the chat function disappearing in the Copilot app can occur due to various reasons, including permission settings and the active state of the chat feature. It's important to ensure that the chat feature is active in the Copilot settings and that you have the necessary permissions to use it. If the chat pane does not show, you may want to check if the chat is enabled in the Copilot & agent capabilities page, as it might not be active by default in some regions.

    If the problem persists, consider checking for any updates or changes in your app settings that might affect the visibility of the chat function.

    References:

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.