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Requesting an extension of existing credits or "new" 5k in credits

John Clemente 0 Reputation points
2025-12-11T14:56:11.04+00:00

My AI platform Cosmas is in the market and we're in the process of going from pre-revenue to post revenue (5 figures monthly) with our first B2B contract. My existing credits are set to expire in middle of January. Can I please request 1 of the two following adjustments to our account? 1. Extension by 3 months of our existing credits, or 2. a grant of 5k in credits similar to what other startups signing up into the revamped program will receive. I'd very much like to continue hosting our solution in Azure as we grow the business and this extension will be hugely helpful as we accelerate our progress into a nationwide launch of our services.

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Thanmayi Godithi 2,455 Reputation points Microsoft External Staff Moderator
    2025-12-12T10:44:50.36+00:00

    Hey @John Clemente,

    It sounds like you're in an exciting phase with your platform, Cosmas, moving towards generating revenue with your first B2B contract. Regarding your request for either an extension of your existing Azure credits or a grant of new credits, here’s what you can consider:

    1. Extension of Existing Credits: Unfortunately, there are typically strict guidelines around credit expiration and extensions, but you should definitely reach out to Azure support for your specific case. They can provide more clarity on the possibility of extending credits.
    2. Request for Additional Credits: Since you mention that other startups are receiving $5,000 in credits, you may be eligible under the Azure for Startups program. As per the guidelines, startups that meet specific criteria can unlock additional credits after verification of their business. Here’s how it works:
      • Start with a $1,000 credit upon initial sign-up.
      • After verifying your business, you can unlock up to $5,000 in additional credits.

    To proceed, make sure you've redeemed the initial credit and consider verifying your business if you haven't already. The verification process may take a few days, but once complete, you'll be able to access the additional credits.

    Hope this helps! If you have more questions or want to dive deeper into any specifics, feel free to ask!

    Relevant Documentation:

    Also please provide the below information to better understand your case.

    • What type of Azure credits are currently in your account?
    • Have you verified your startup for additional credits yet?

    Kindly let us know if the above helps or you need further assistance on this issue.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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