To get in touch with the Microsoft support team regarding your email hosting needs and to clarify the Microsoft plans available, you can follow these steps:
- Access the Admin Center: Go to the Microsoft 365 admin center at admin.cloud.microsoft. Note that you need to be an admin to access this page.
- Help & Support: On the bottom right side of the page, select Help & support.
- Contact Support: Type your question or keyword into the text box. If you don’t find the answer you need, select Contact Support at the bottom.
- Describe Your Issue: Enter a description of your inquiry about email hosting plans, confirm your contact details, choose your preferred contact method, and select Contact me. The expected wait time will be indicated in the pane.
Regarding your specific needs for storage capacity, Microsoft 365 offers various plans, but typically, Exchange Online Plan 2 provides 100 GB of mailbox storage per user, with additional archiving capabilities. However, for larger storage options or specific requirements like shared storage across multiple mailboxes, it is best to discuss directly with the support team for tailored solutions and potential discounts.
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