How to fix Acer laptop

If your Acer laptop is displaying the message "Your device ran into a problem and needs to restart," it typically indicates a bug check or system crash. Here are some troubleshooting steps you can take to resolve the issue:

1. Check for Hardware Issues: Remove any recently added hardware to see if that resolves the problem. Ensure that all components are properly seated and connected.
2. Update Drivers: If you recently installed new device drivers, consider removing or updating them. Check for any faulty devices in the Device Manager, indicated by an exclamation point (!).
3. Run Hardware Diagnostics: Use the hardware diagnostics tools provided by Acer to check for any hardware failures.
4. Check System Logs: Use the Event Viewer to check the system log for any critical errors that occurred around the same time as the crash. This may help identify the cause.
5. Run Memory Diagnostics: Use the Windows Memory Diagnostics tool to test your RAM for errors. You can access this by searching for "Memory" in the Control Panel and selecting "Diagnose your computer's memory problems."
6. Use Safe Mode: Boot your laptop in Safe Mode to see if the issue persists. This can help isolate the problem by loading only essential drivers and services.
7. Repair System Files: Use the System File Checker tool to repair any missing or corrupted system files. You can do this by running the command SFC /scannow in the Command Prompt.
8. Check for Virus or Corruption: Run a virus scan to ensure that your system is not infected, which can lead to system instability.
9. Confirm Free Space: Ensure that there is sufficient free space on your hard drive, as low disk space can cause system issues.

If these steps do not resolve the issue, you may need to consider restoring your system to a previous state or reinstalling Windows.

References:

• Troubleshoot bug checks (stop code errors)
• Understand bug check system halts

I can't even type in laptop

Start your laptop, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see if Windows will boot up correctly.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to