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The Windows screen crashes and the RAM fills up.

Michael Brandner 0 Reputation points
2025-12-11T07:56:41.42+00:00

Hello,

since my Windows update (on 12. Nov to 25H2 KB5072033)Ii run into the issue, that my screen started to fail from time to time. After a restart it always worked normally for some time. I thought it may be my graphics driver. These days (on 10. Dec to 25H2 KB5068861) I updated the PC. Now the display fails, further when I open e.g. Word my RAM is running out of memory. I hadn't these issues ever before.

My Hardware :

  • Dell Optiplex (intel i5 9th Gen with integrated Graphics UHD 630)

Does anybody have similar issues?

Windows for home | Windows 11 | Install and upgrade
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  1. Q&A Assist
    2025-12-11T07:56:54.2366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that you are experiencing issues with your Windows system after recent updates, specifically related to screen failures and memory management. Here are some potential causes and solutions:

    1. Graphics Driver: Since you mentioned that you suspect the graphics driver, it is essential to ensure that you have the latest drivers installed. Integrated graphics like the Intel UHD 630 can sometimes have compatibility issues with Windows updates. You can check for the latest drivers on the Intel website or through Windows Update.
    2. Memory Allocation Issues: The symptoms you describe, such as RAM running out of memory when opening applications like Word, could be related to memory allocation errors. This can occur if the page file size is set to automatic, which may lead to slow growth and allocation failures. You might want to manually configure the page file size to ensure it is adequate for your system's needs. Setting the initial size to 1.5 times your RAM is often recommended.
    3. Windows Update Issues: Sometimes, specific updates can introduce bugs or compatibility issues. If the problems started after a particular update, you might consider rolling back that update or checking for subsequent updates that might address these issues.
    4. Performance Monitoring: To monitor your system's performance and memory usage, you can use the Task Manager or tools like Windows Performance Recorder (WPR) and Windows Performance Analyzer (WPA) to identify any anomalies or excessive resource usage.

    If the issues persist after trying these solutions, it may be helpful to consult with Microsoft support or the Dell support team for further assistance.

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  2. DaveM121 813.6K Reputation points Independent Advisor
    2025-12-11T08:31:37.8933333+00:00

    Most likely, as you indicate it is the graphics drivers causing the problems you are experiencing, the best option is to completely remove the current graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics driver.

    A slightly older version of that driver is more stable than the latest version.

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