Can't Access Admin Center (Sole Account User/Holder)

Scott Wylie 0 Reputation points
2025-12-11T05:10:04.9+00:00

Nevermind, my problem was resolved (by myself). I don't know how to delete this post, but long story short, I made a business account a long time ago, forgot to cancel a subscription, and after discovering that I was still being charged $5 this whole time for Visio, I forgot that I had made an admin account. I ended up remembering the account credentials, got into the account, and finally cancelled the subscription. I've been paying microsoft $5 a month for the past two years or so and only just now realized :')

Windows for business | Windows 365 Business
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  1. Scott Wylie 0 Reputation points
    2025-12-11T05:36:27.48+00:00

    issue resolved itself

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  2. Allison-H 5,040 Reputation points Microsoft External Staff Moderator
    2025-12-11T15:14:46.6033333+00:00

    Hello Scott Wylie

    Welcome to Microsoft Q&A forum 

    Glad you got it sorted out on your own. Nice detective work tracking down that old account 

    Sorry about the surprise charges over the years, but awesome that you finally caught and canceled it. If anything else pops up or if you need help with anything Microsoft-related, feel free to reach out. Have a great day 


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