How to recover a hacked microsoft account if the hacker changed the linked email address

To recover a hacked Microsoft account where the hacker has changed the linked email address, you can follow these steps:

1. Visit the Microsoft Account Recovery Page: Go to the Microsoft account recovery page and select "I forgot my password". This will guide you through the recovery process.
2. Provide the Original Email: Enter the original email address associated with the account. If you cannot access it due to the changes made by the hacker, look for an option that allows you to recover your account using other methods.
3. Use Account Recovery Options: If the hacker changed the recovery email or phone number, you may need to answer security questions or provide other information that can verify your identity.
4. Identity Verification: Microsoft may ask you to verify your identity through trusted devices or by using identity verification providers. Ensure you have access to any recovery methods that were previously set up.
5. Follow the Instructions: Complete the steps provided by Microsoft to regain access to your account. This may involve resetting your password and securing your account by changing any recovery information back to your own.
6. Secure Your Account: Once you regain access, immediately update your security settings, including changing your password and reviewing any linked accounts or permissions.

If you encounter issues during the recovery process, consider reaching out to Microsoft support for further assistance.

References:

• Overview of Microsoft Entra ID Account Recovery

Hi, good day!

I recognize that this is a challenging situation, and I want to give you good news, but the truth is that it can be difficult to get your account back, and it could be lost forever if the hacker changes your email address and other details. I suggest your check the Sign-in helper tool in the support article below on How to recover a hacked or compromised Microsoft account.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

You can use the website to get detailed instructions on how to recover a compromised account, and as a last option, you can contact Microsoft support.