OneDrive / Sharepoint File reverted to previous version

Jonathan Hribar 0 Reputation points
2025-12-11T00:47:10.7333333+00:00

A OneDrive / SharePoint File reverted to previous version (1 week of work lost) on our organizations OneDrive/SharePoint. We need to recover it without reverting the entire SharePoint. Its not in the OneDrive Recycle Bin, and its not in the file version history any more.

Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Doris V 225 Reputation points Microsoft External Staff Moderator
    2025-12-11T02:00:00.4766667+00:00

    Dear @Jonathan Hribar,

    Welcome to Microsoft Q&A forum.   

    Based on the information you provided, it appears you are unable to recover OneDrive and SharePoint data and those are unable to find in both recycle bin and version history.  

    Since you mentioned that it is not in the recycle bin, please also check the second-stage recycle bin. You can find it the option at the bottom of the Recycle Bin page, select second-stage recycle bin.  
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    Please note:  

    For SharePoint site, only the site administrator can access the second-stage recycle bin. If you do not have the necessary permissions, please contact your IT support team for assistance.  

    For OneDrive, you must be the owner of the OneDrive or added as site administrator to access the second-stage recycle bin.  

    Supported article: Restore deleted items from the site collection recycle bin  - Microsoft Support  

    If the assignment is not found in either stage of the recycle bin, you can review the file audit by following these steps: 

    1. Go to the General channel in Teams. 
    2. Open the Files tab and select Open in SharePoint.  
    3. In SharePoint, click the Settings gear icon (top-right corner) and choose Restore this library.  

    This will show whether the file was deleted or moved to another location.  
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    Referred article: Restore a shared library - Microsoft Support  

    If you still cannot find the file, please contact Microsoft Support immediately, as SharePoint Online retains backups of all content for 14 additional days beyond deletion and currently a week have already passed. You would need to back up all recent updates in your SharePoint and OneDrive as this action will restore the site collection to the specific time. within 14 days.  

    How to recover missing, deleted or corrupted items in SharePoint and OneDrive for work or school - …   
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    To submit a new service request to Microsoft Support, you will need to:    

    • Go to the admin center at https://admin.cloud.microsoft.   If you get a message that says you don't have permission to access this page or perform this action, you aren't an admin. For more information, see Who has admin permissions in my business? or you can contact directly to IT admin of the university.   
    • On the bottom right side of the page, select Help & Support    User's image
    • Please follow the structure below and select "Contact Support". Then, choose contact method: "Phone" or "Email"   
      User's image

    User's image

    • Enter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me. The expected wait time is indicated in the Contact Support pane. 

    Thank you for your patience and understanding. I am looking forward to hearing from you. 


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