Why does MoUpdateOrchestration = 38+ Failed Install Attempts AFTER Same 2 Monthly CUs Installed

Craig Stark 0 Reputation points
2025-12-10T22:41:49.93+00:00

New W11 Pro HP desktop ... I have entered Uh-Oh land with Win 11 MoUpdateOrchestration showing 30+ Failed Install attempts of the Nov CU KB5068861 ... AFTER an 11/24 Install shows -- and (so far) 8 Failed Attempts AFTER the 12/9 install of Dec CU KB5072033. >>> winver shows the correct 26100.7462. <<<

Settings WU History shows Nov Installed Twice (11/24-12/9)... but WuMgr and Nirsoft Don't.

WuMgr shows the Nov CU was via MoUpdateOrchestration BUT the DEC CU was via WU.

I am low-tech but would appreciate any "Best Strategy" thoughts on HOW to stop this sad reality. I read Deletion of Dnload Folder of SoftwareDistribution is likely part of the Fix - Never have done it BUT presume after that ... WU attempts to replace all Deletions via Clk Check for Updates. Any special details for doing that Great!

Windows for home | Windows 11 | Windows update
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-12-10T22:42:04.7066667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you're experiencing issues with Windows Update on your new Windows 11 Pro HP desktop, specifically with multiple failed installation attempts for cumulative updates (CUs). Here are some strategies that may help resolve the situation:

    1. Clear the Software Distribution Folder: Deleting the contents of the SoftwareDistribution folder can help. This folder stores temporary files related to Windows Update. To do this:
      • Open Command Prompt as an administrator.
      • Run the following commands:
             net stop wuauserv
             net stop cryptSvc
             net stop bits
             net stop msiserver
             del %systemroot%\SoftwareDistribution\*.* /Q /S
             net start wuauserv
             net start cryptSvc
             net start bits
             net start msiserver
        
      • After this, check for updates again.
    2. Run Windows Update Troubleshooter: Windows has a built-in troubleshooter that can help identify and fix issues with Windows Update. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
    3. Check for Corrupted System Files: Use the System File Checker tool to repair corrupted files:
      • Open Command Prompt as an administrator.
      • Run the command: sfc /scannow
      • After the scan completes, restart your computer and try updating again.
    4. Ensure Proper Enrollment in Update Management: Make sure your device is correctly enrolled in feature update management. This can affect the updates you receive. Check your Microsoft Entra ID device resource for any errors.
    5. Contact Microsoft Support: If the above steps do not resolve the issue, consider reaching out to Microsoft Support for further assistance. They can provide more tailored help based on your specific situation.

    By following these steps, you should be able to address the failed installation attempts and improve your Windows Update experience.


    References:

    0 comments No comments

  2. Craig Stark 0 Reputation points
    2025-12-11T13:44:28.3966667+00:00

    Thank you. I will try these asap. Edit 12/11: I ran DISM andc scannow at a Forum's suggestion and No Issues Found. Catalog Download would not install as it said it Was ALREADY Installed - So Dec Update is Good. I'll live with the after-CU-Install Failure attempts seen in WuMgr and Nirsoft app.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.