Notebook note not synchronising (error code: 0xE000002E bjief)

The error code 0xE000002E in OneNote typically indicates a synchronization issue. This can occur for several reasons, including:

1. Network Connectivity: Ensure that your internet connection is stable and that OneNote can access the server.
2. Authentication Issues: Make sure you are signed in to your Microsoft account and that your credentials are correct.
3. Notebook Location: If your notebook is stored in an offline location or on a network share that is not accessible, it may not sync properly. Consider moving the notebook to a local drive or to OneDrive or SharePoint.
4. OneNote Client Issues: Sometimes the OneNote application itself may have issues. Restarting the app or your device can help resolve temporary problems.
5. Version Compatibility: Ensure that you are using a compatible version of OneNote, as older versions may have trouble syncing with newer features.

If the problem persists, you might want to check for any updates to OneNote or consult the official troubleshooting guides for more detailed steps.

References:

• OneNote error: "Content Not Yet Available"
• Error codes (OneNote)

Hi @Adeyemi,R,

Welcome to the Microsoft Q&A forum.

Thank you for contacting us. I’d like to provide you with the information and steps needed to resolve the issue as follows:

1. Completely close and reopen the OneNote notebook.
2. Delete items in the OneNote Recycle Bin:
   • Open the OneNote desktop app.
   • Open the notebook that contains the deleted pages or sections.
   • Go to the History tab → OneNote Recycle Bin.
   • 
   • Right‑click the page or section you want to delete → select Delete.
3. Force sync the notebook:
   • Open OneNote desktop.
   • Go to File → Info.
   • 
   • Select View Sync Status.
   • 
   • Enable Sync automatically whenever there are changes.
   • 
   • Click Sync Now for the problematic notebook, or Sync All to sync everything.
4. Perform an Online Repair:
   • Close all Office applications.
   • Press Windows + I.
   • Go to Apps → Installed apps.
   • Scroll to Microsoft 365 Apps → select Modify.
   • Choose Online Repair.

I hope this information is helpful. Please follow these steps and let me know if they work for you. If not, we can work together to resolve the issue. Thank you for your patience and understanding.

If you have any questions or need further assistance, feel free to leave a comment on this post so I can continue to support you.

I’m looking forward to hearing back from you.

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