My camera on the laptop ISN'T working

If your laptop camera is showing a black screen, there are several troubleshooting steps you can take:

1. Check Camera Settings: Ensure that the camera is not disabled. You can do this by going to the camera settings page, selecting your camera from the list of connected cameras, and checking if it is enabled.
2. Restart Your Device: Sometimes, a simple restart can resolve issues with the camera not functioning properly.
3. Update Drivers: Make sure that your camera drivers are up to date. You can check for updates in the Device Manager.
4. Check App Permissions: Ensure that the application you are using has permission to access the camera. You can check this in the privacy settings of Windows.
5. Troubleshoot the Camera: You can use the troubleshooting option available on the camera settings page. Select your camera and click on the "Troubleshoot" option to follow the guided steps.
6. Test with Another Application: Try using the camera with a different application to see if the issue persists. This can help determine if the problem is with the camera or the specific application you are using.

If none of these steps resolve the issue, it may be necessary to consult the manufacturer's support for further assistance.

References:

• Camera settings page
• Troubleshooting

Hello. What is the exact model of your laptop? Does the issue appear with the built-in Camera application, or is it failing in a specific program (like Zoom, Teams, or Skype)?