Azure devops builds and deploys not working

Paco Rosa 0 Reputation points
2025-12-10T13:20:22.0833333+00:00

Hi,

All of a sudden our azure devops builds and deployes have stopped working.

We are getting a message saying "Waiting for an available agent All eligible agents are disabled or offline" but we have not changed any configuration and everything worked as expected until one hour ago more or less.

Can you help us with this? We need it to keep working normally,

Regards.

Azure DevOps
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  1. Rakesh Mishra 3,955 Reputation points Microsoft External Staff Moderator
    2025-12-10T13:26:22.1466667+00:00

    Hi @Paco Rosa !

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Agent Status: First, navigate to Azure DevOps and check the status of your agents. Go to Project Settings > Agent Pools. Make sure your agents are online and enabled. If they are disabled, try enabling them.
    2. Verify Build Pipeline Configuration: Ensure that your build pipeline is configured to use the correct agent pool that contains available agents.
    3. Look for Service Outages: Occasionally, a region might have service outages that affect agent availability. Check the Azure Status page to see if there are any reported issues.
    4. Inspect Logs: If the agents are online, you might want to enable more detailed logging to see any underlying issues. You can set the variable System.Debug to true in your pipeline to get more insights into what might be going wrong.
    5. Check for Concurrent Runs: Make sure there aren’t too many concurrent runs happening on the agent, as this might exhaust the available capacity.
    6. Temporary Delay: Sometimes when we make changes to Parallel jobs. It takes time to provision and to keep Agent ready. Please try after some time.

    If you've checked these and still face issues, please provide a bit more detail to assist further:

    • Have you made any changes to the agent pool or configurations recently?
    • Are there any specific error messages in the build logs that might give a clue?
    • How many agents do you have, and are they all showing as offline or just specific ones?

    Hope this helps, and looking forward to hearing back from you!

    References:

    Note: This content was drafted with the help of an AI system.


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