Where is my 25 character redeem code product key

Did you purchase the game from the Microsoft Store/Xbox? If so, you won't receive a 25-character product key. The purchase is digitally tied to your Microsoft Account. Log into the Xbox App and Microsoft Store App on your PC using the exact account used for the purchase. The game should appear in your Library and be ready to install or launch.

If you bought it from a third-party retailer, you need to contact that retailer, as they handle sending the key.

Hi Ron,

Thank you for sharing your question. I get how annoying it is when you're waiting for a 25-character code that doesn't show up in your email. So, you bought Microsoft Flight Simulator 2024, but no code? I am here to help.

If you bought the game from the Microsoft Store or Xbox, they don't actually send a product key. The purchase is tied to your Microsoft account, not a code. So, you won't get anything to type in.

Here's what you should do now

Sign in to the Microsoft Store or Xbox app on your computer with the same Microsoft account you used to buy the game. Once you’re in, check your Library. Microsoft Flight Simulator 2024 should be there, ready to download or play.

If you don't see it, go to account.microsoft.com and check your Order history to see if the purchase went through under that account. Still not there? Double-check that you're using the right email or any other Microsoft accounts you might have.

I hope this helps.

Best Regards,

Noel