HTF Sticky Notes (new) Not Saving Properly

Kulrathfiik 85 Reputation points
2025-12-09T14:38:55.0633333+00:00

Computer using Windows 11. I use OneNote and OneNote's version of the sticky notes program, AKA Sticky Notes (new). I prefer it because I can force the sticky note to stay at the forefront of all my programs with the pin. The problem is that it is not saving my entries properly. I will pop it out of the main list, or edit straight from the main list, and it will only save one line at a time. The only "save" feature I can find is potentially the checkmark in the bottom right when you're on the main list, but that doesn't work either. Any help is appreciated.

Microsoft 365 and Office | OneNote | For business | Windows
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  1. Chris Duong 5,245 Reputation points Microsoft External Staff Moderator
    2025-12-09T16:50:58.2666667+00:00

    Hi @Kulrathfiik,  

    Welcome to the Microsoft Q&A forum.

    Thank you for contacting us regarding the issue you’re experiencing with Sticky Notes (new) on Windows 11. I appreciate the details you’ve provided. 

    Sticky Notes (new) does not have a manual “Save” button. It uses auto-save and syncs through your Microsoft account. The checkmark you see in the bottom corner of the main list is not a save button, so clicking it won’t save your note. When editing directly in All Notes, this view is primarily for preview, and if you close or switch apps too quickly, the changes may not fully save. This is why you’re seeing only the first line retained. 

    The Q&A Assist response accurately covers the essential troubleshooting steps such as checking your network, updating the app, restarting, and reinstalling if necessary. 

    I’d like to provide some additional information, which I hope will be helpful to you: 

    1/ Edit in the pop-out note window instead of the All Notes list.

    After typing, please wait 3–5 seconds for auto-save before closing or switching apps. 

    2/ Verify account and sync: 

    • Make sure Sticky Notes and OneNote are signed in with the same Microsoft account. 
    • Check OneNote Web to confirm your notes are syncing correctly. 
    • User's image

    3/ Temporarily disable “Always on top” when entering long notes. After saving, you can turn it back on. 

    4/ Repair or reset Sticky Notes: 

    • Go to Settings → Apps → Sticky Notes → Advanced options → select Repair. If that doesn’t help, choose Reset (your synced notes will remain safe). 

    Note: Please copy important content into a OneNote page for reliable syncing while troubleshooting Sticky Notes. 

    5/ Contact Microsoft Support   

    If the issue persists even after these steps, it may stem from a deeper system-level cause. In this case, I recommend contacting your school's IT administrator, who can submit a support request to Microsoft through the Microsoft 365 Admin Center. They’ll be able to access system-level information to investigate the issue thoroughly and provide assistance. At the very least, they can offer the most effective workaround to ensure your experience remains smooth and secure.      

       

    We kindly ask for your understanding that, as moderators, we do not have access to the administrative tools or permissions required to investigate or modify these configurations. We also do not have the capability to initiate remote sessions for direct assistance. Our role is to guide users to the appropriate resources and support channels.     

     

    I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, feel free to share them in the comments on this post so I can continue to assist you. 

    I look forward to hearing your thoughts on this. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have any extra questions about this answer, please click "Comment".  

    Note: Follow the steps in our documentation to enable email notifications if you want to receive email notifications related to this topic.   

    1 person found this answer helpful.

  2. Q&A Assist
    2025-12-09T14:40:09.3533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems that you are experiencing issues with Sticky Notes not saving entries properly in Windows 11. While the specific context provided does not directly address Sticky Notes, it does mention that Microsoft 365 applications, including OneNote, can have issues with saving content due to network problems or application behavior. Here are a few general troubleshooting steps you can try:

    1. Check Network Connection: Ensure that your internet connection is stable, as syncing issues can occur if the application cannot connect to the server.
    2. Update the App: Make sure that your Sticky Notes app is updated to the latest version, as updates often fix bugs and improve functionality.
    3. Restart the App: Close and reopen Sticky Notes to see if that resolves the saving issue.
    4. Check for Windows Updates: Ensure that your Windows 11 is up to date, as system updates can also affect app performance.
    5. Reinstall Sticky Notes: If the problem persists, consider uninstalling and then reinstalling the Sticky Notes app.

    If none of these solutions work, you may want to check the Microsoft Community for more specific guidance related to Sticky Notes issues.


    References:

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