Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Hey ! It sounds like you’re encountering an unexpected error while trying to register for an exam. This can be frustrating, but here are a few things you could try to resolve the issue:

1. Permissions Check: Ensure you have the necessary permissions to register. Sometimes, the lack of appropriate permissions can lead to such errors.
2. Browser Issues: Try clearing your browser cache or using a different web browser. Compatibility issues may cause unexpected errors.
3. URL Direct Access: If it's related to SharePoint (as indicated by the documentation), ensure you are accessing the correct URL for registration and that the service is operational.
4. Service Status: Check the service status at Azure Status. If there are any outages, you might be affected by them.
5. Try Again Later: Sometimes the error is temporary. It may help to wait a little while and try again.
6. Contact Support: If the issue persists, consider reaching out to site support with details about the error message you're seeing.

If these steps don't work, could you provide a bit more information? Here are some follow-up questions:

1. What browser are you using?
2. Are other users able to register, or is it just you experiencing this issue?
3. Can you share any additional details about what you were doing before the error occurred?
4. Have you tried any troubleshooting steps so far?

Hope this helps you move forward! Let me know how it goes!

References:

• Unexpected error in SharePoint admin center Content type gallery
• Service Impacted Errors