Dear @PMcG,
Thank you for posting your question in the Microsoft Q&A forum.
I completely understand how inconvenient it can be when invitees are unable to accept a meeting and add it to their calendars. This issue often occurs when a meeting is created directly in the Teams app rather than through Outlook, as the invite may lack the proper calendar metadata (such as a structured .ics file). As a result:
- Recipients only see the meeting link.
- Their calendar does not recognize it as a schedulable event.
- The “Accept” or “Decline” buttons are missing.
Additionally, if the recipient’s Outlook profile is corrupted or the Microsoft Teams Meeting Add‑in for Classic Outlook is disabled, the invite may appear as a plain notification instead of a proper meeting request.
Since you didn’t mention whether you and your invitees are using the New Outlook (web or desktop), Classic Outlook, or Teams on the web or desktop. Please see the following workarounds that will help you verify the issue:
Option 1: Enable response options
When creating a new meeting, after adding details and attendees, click More options > Response options > Request responses.
Option 2: Schedule meetings through Outlook
Please use Outlook to create Teams meetings. This ensures the invite includes a valid .ics file and triggers the acceptance flow for all recipients.
New Outlook:
Classic Outlook:
Option 3: Verify the Teams Meeting Add‑in
If invitees use Classic Outlook, ask them to check:
Go to File > Options > Add‑ins.
Under Manage: COM Add‑ins, click Go…
Ensure Microsoft Teams Meeting Add‑in for Microsoft Office is checked.
Invitees can join via https://teams.microsoft.com in a browser, which often bypasses client-side add‑in problems.
Additionally, you can try using Teams on the web and send the meeting invite to see if the issue still persists.
Option 4: Clear Teams cache
This article provides further guidance on the topic: Clear the Teams client cache - Microsoft Teams | Microsoft Learn
Option 5: Repair Teams app
You can follow this article: Repair an Office application - Microsoft Support
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I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
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