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Unable to Verify Academic Status – Student Azure Package Access Issue

kallu kumari 0 Reputation points
2025-12-08T13:17:11.9566667+00:00

Hello Microsoft Azure Support Team,

I am trying to activate the Azure for Students package using my official student email ID ([****@mbm.ac.in]**). However, when I start the academic verification process, I receive an error stating that "Your email domain is not currently registered with us", and the verification does not complete.

My institution is MBM University, Jodhpur (India), and the email ID I am using is provided by our college. I am currently enrolled as a student, but the Azure system is not accepting or recognizing my academic domain for verification.

I kindly request your assistance in:

Verifying my academic status manually, OR

Registering my university's domain (mbm.ac.in) with your academic verification system, OR

Providing an alternate method to activate the Azure for Students subscription.

I am attaching a screenshot for reference.

Please help me resolve this issue so I can access the student benefits.

Thank you,

Kallu Kumari

MBM University, Jodhpur

Student – CSE Department

Screenshot 2025-12-08 183736

Azure | Azure Training
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  1. Himanshu Shekhar 1,785 Reputation points Microsoft External Staff Moderator
    2025-12-08T13:32:28.6733333+00:00

    @kallu kumari Thank you for reaching Microsft QnA Platform

    1. Verify Email Domain: First, ensure that your university's email domain (mbm.ac.in) is supported by Microsoft for academic verification. If it isn't recognized, it may need to be registered.
    2. Clear Browsing Data: Before proceeding, clear your browser cache and cookies or use an InPrivate or incognito window. This can resolve some verification issues.
    3. Manual Verification Request: Since you mentioned you need help with manual verification, you can reach out directly to Azure Education support at Azure for Education support. Provide them with your university details so they can assist in verifying your academic status manually.
    4. Consider Alternate Verification: If the manual verification doesn't work or if your domain is not registered, you can use your GitHub account to sign up as an alternative. Ensure you’ve verified your GitHub account with a personal email and check that your GitHub settings are correct before proceeding with the Azure sign-up via GitHub.
    5. Documentation Reference: It could also be helpful to check relevant documentation on Azure for Students here:

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