Why is my outlook Send button Greyed out

Anurag Khandelwal 0 Reputation points
2025-12-08T05:06:50.61+00:00

Mu Outlook Send Button is Greyed out. Can not send emails. Can you help.

Outlook | MacOS | New Outlook for Mac | For home
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  1. Q&A Assist
    2025-12-08T05:06:55.98+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The Send button in Outlook can be greyed out for several reasons. Here are some common causes and potential solutions:

    1. Delayed Delivery: If you have set a message for delayed delivery, the Send button may be disabled until the scheduled time. Ensure that the message is not set to be sent at a future date.
    2. Connection Issues: If Outlook is not connected to the internet or the mail server, the Send button may be greyed out. Check your internet connection and ensure that Outlook is online.
    3. Profile Issues: Sometimes, issues with your Outlook profile can cause the Send button to be disabled. You may need to create a new Outlook profile to resolve this.
    4. Outbox Issues: If there are emails stuck in the Outbox, it may prevent new emails from being sent. Check your Outbox and try to resolve any issues with those emails.
    5. Settings Configuration: Ensure that the "Send immediately when connected" option is enabled in your Outlook settings. If this setting is disabled, it may prevent emails from being sent.

    If the issue persists, consider restarting Outlook or your computer, or checking for updates to ensure you are using the latest version of the software.

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  2. Randy Baroja 19,120 Reputation points Independent Advisor
    2025-12-08T05:55:16.7+00:00

    Hey,

    If you can't send mail because a message might have a big attachment and is stuck in the Outbox, it's a good idea to check there and delete or downsize the file before attempting again. It can also happen when Outlook starts up in a limited mode, which is common after clicking a mail link. In this case, shutting the software and then reopening it from the Start Menu usually fixes the problem. Another typical culprit is Offline Mode. To turn it off, click to the Send/Receive menu and choose Work Offline. If none of that works, you might want to double-check that your email account is really set up by going to File > Info > Account Settings > Account Settings and looking at the Email tab to see if your account is mentioned.

    When the Send button stops working, what do you normally see on your screen? Does it look greyed out, or does it click but nothing happen?

    You can also check this website for more help:

    I can't send or receive messages in Outlook

    I hope this helps. Leave a comment if you have any questions.

    Thanks.

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