Unable to activate Azure for Students offer; University Identity verification fails despite having GitHub Student Developer Pack.

BATUHAN CICEKLI 0 Reputation points
2025-12-07T23:26:56.53+00:00

Hello Microsoft Support Team,

I am attempting to activate the Azure for Students offer, which I am eligible for through the GitHub Student Developer Pack, but I am continuously facing an "Your University Identity cannot be verified" error.

My Goal: To access the $100 Azure credit to use powerful resources (GPU VM) for my academic projects (a large-scale local AI/dictionary database).

I have attempted to verify my eligibility using two different Microsoft accounts, and both resulted in the same verification failure.

Observed Issues:

The primary error is the failure to verify the university identity.

The Azure portal sometimes suggests logging in with a "separate Microsoft Account," which I have done (my personal Hotmail), but the error persists.

My student status is current and verified on the GitHub Education platform.

Request:

I need assistance in manually reviewing my account status or finding a specific workaround to link my GitHub Student Developer Pack eligibility to my Azure subscription.

Could you please advise on the exact steps I should follow to successfully activate the Azure for Students credit?

Thank you for your time.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Q&A Assist
    2025-12-07T23:27:07.5333333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing difficulties with the identity verification process for the Azure for Students offer. Here are some steps you can take to troubleshoot the issue:

    1. Verify Email Address: Ensure that you are using your university email address for verification. The Azure for Students offer requires verification through an accredited educational institution's email.
    2. Check Eligibility: Confirm that you meet all eligibility criteria for the Azure for Students program. You must be a full-time student at an accredited institution and not using the offer for MOOCs or professional training from for-profit organizations.
    3. Use the Correct Microsoft Account: Make sure you are logging in with the Microsoft account that is associated with your university email. If you have multiple accounts, try clearing your browser cache or using a different browser to avoid any session-related issues.
    4. Contact Support: If the verification continues to fail, consider reaching out to Microsoft support for assistance. They may be able to manually review your account status or provide specific guidance on resolving the verification issue.
    5. Check GitHub Student Developer Pack: Ensure that your GitHub Student Developer Pack is active and that your student status is verified on that platform, as it may help in the verification process.

    Following these steps should help you in resolving the verification issue and successfully activating your Azure for Students credit.


    References:

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  2. Sandhya Kommineni 2,895 Reputation points Microsoft External Staff Moderator
    2025-12-08T03:30:58+00:00

    Hello BATUHAN CICEKLI,

    Thanks for posting your query in Microsoft Q&A forum

    It looks like you're having some trouble activating the Azure for Students offer, specifically with the university identity verification failing even though you have the GitHub Student Developer Pack. Here’s what you can try to resolve the issue:

    1. Verify the Email: Make sure the email address associated with your GitHub account is verified and used as the primary email. You can check this by logging into GitHub and going to your profile settings under the Emails section.
    2. Use GitHub for Verification: Since you've tried Microsoft accounts already, try signing in directly with your GitHub account. You should sign in using your GitHub user ID, not your email address. Go to the Azure student verification page and select Sign in with GitHub.
    3. Follow the Verification Steps: After signing in with GitHub:
      • Ensure you have the confirmation email from GitHub.
      • Activate the Azure benefits by navigating to the Azure section in the GitHub education pack and selecting "Activate Now" or "Get Access/Benefit" to generate a unique code for Azure.
    4. Troubleshoot with Browsers: If you're still facing issues, try the following:
      • Clear your cache and cookies.
      • Use the InPrivate browsing mode in Microsoft Edge or another browser.
      • Try another device or network.
    5. Contact GitHub Support: If the problem persists, it might be worth reaching out to GitHub support to see if there are any issues with your student status verification on their end.

    If you continue to face issues, here are some follow-up questions to help guide further troubleshooting:

    1. Have you checked that your GitHub email is marked as the primary email in your account?
    2. Did you receive any confirmation email from GitHub after you tried to activate the Azure benefits?
    3. Are there any specific error messages shown during the verification process that could help identify the issue further?

    I hope this helps you get on the right track to activate your Azure for Students offer! If there's anything else you need, feel free to ask.

    References:


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