My MSN Klondike Solitaire game is not loading

If your MSN Klondike Solitaire game is not loading, there could be several reasons for this issue. Here are a few troubleshooting steps you can try:

1. Check Internet Connection: Ensure that your device is connected to the internet, as some games require an online connection to load.
2. Restart the Game: Close the game completely and restart it to see if it resolves the loading issue.
3. Update the Game: Make sure that your game is updated to the latest version. Sometimes, outdated versions can cause loading problems.
4. Clear Cache: If you are playing through a web browser, clearing the cache may help resolve loading issues.
5. Check for System Updates: Ensure your operating system is up to date, as updates can fix compatibility issues.
6. Reinstall the Game: If none of the above steps work, consider uninstalling and then reinstalling the game.

If the problem persists after trying these steps, it may be an issue on the server side or with the game itself, and you may need to reach out to Microsoft support for further assistance.

References:

• Bidders - Buy Microsoft Casual Games (Windows O&O apps)

Dear William Phillips, 

Thank you for your question and for sharing the details into Microsoft Q&A Forum. 

I know how disappointing it can be when a favorite game suddenly won’t load, and I’m here to help you get back to playing as quickly as possible. 

MSN Klondike Solitaire is part of the MSN Games platform, which runs in your web browser rather than as an app from the Microsoft Store. Sometimes, browser settings or temporary files can cause loading issues. Please take a moment to review AI suggestions first, as they are accurate and worth trying. In addition, here are a few extra tips you can try: 

1. Use a Private/Incognito Window: This helps rule out any browser extensions or cached data causing conflicts. 
2. Switch to Microsoft Edge: MSN Games generally works best on Edge, so please try loading the game there. 
3. Check for Pop-Up Blockers: Make sure pop-up blockers or security settings aren’t preventing the game from loading. 
4. Test on Another Device: If possible, try accessing the game from a different computer or device to confirm if it is device-specific. 

If the issue persists, please share: 

• The browser and version you are using. 
• Any error messages you see when trying to load the game. 

We’ll review this information and assist you further. 

We hope these steps help you load MSN Klondike Solitaire successfully and get back to enjoying your game without interruptions. Wishing you a smooth experience and many more enjoyable sessions ahead. 

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Yes, I have only clicked on the game because I get no results. It used to load by itself after clicking on it or sometimes not doing anything it would load. I really miss it- played a lot. I am an IT dummy so following any instruction is an adventure - don't know what I am doing - need someone to take 9over my tower and fix it

Thanks, Bill phillips