too many code requests for the day message

Kristin DeBates 0 Reputation points
2025-12-06T14:46:07.12+00:00

Trying to update primary email for account. Added a new second email but cannot get it to verify. Support is stuck on Too many codes requested. Please try tomorrow. I waited overnight but nothing happened. How do I clear so I can finish updates

Windows for home | Other | Licensing and activation
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  1. Q&A Assist
    2025-12-06T14:46:14.4166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are receiving a "Too many codes requested" message while trying to verify your secondary email, it indicates that the system has temporarily limited the number of verification requests you can make within a certain timeframe. Here are some steps you can take to resolve this issue:

    1. Wait for a Period: Typically, these limits reset after a certain period. If you have already waited overnight, you might want to wait a bit longer before trying again.
    2. Clear Cache: Sometimes, clearing your browser's cache or trying a different browser can help resolve issues related to account updates.
    3. Use Different Verification Method: If possible, try using a different verification method (like a phone call or SMS) to receive the verification code.
    4. Contact Support: If the issue persists, consider reaching out to Microsoft support for assistance. They may be able to manually reset your verification attempts or provide further guidance.

    Unfortunately, there is no direct way to clear the request limit yourself, as it is managed by the system to prevent abuse.


    References:

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  2. John Jefferson Doyon 47,430 Reputation points Independent Advisor
    2025-12-06T15:22:22.77+00:00

    Hi, I'm John! I will help you with this.

    The "Too Many Requests” error usually happens if there have been multiple login attempts in a short period of time, and Microsoft temporarily blocks further attempts to protect the account.

    Could you let me know when you last tried signing in after the reset?

    The only option for now is to wait for the full 24 to 48 hours for the lockout to clear completely.

    Try not to attempt signing in during this time, as doing so will reset the waiting period back to zero. Once the time has fully passed, you should be able to sign in again without needing to reset your password.

    Also, are you trying to sign in from a new device or location? Sometimes that can also trigger extra security checks.


    Click "Add comment" to let me know.

    Regards,

    John J.D.

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