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Cannot delete Loop workspaces for my personal account

Johan Meyer 0 Reputation points
2025-12-06T04:04:11.2933333+00:00

I have a Microsoft Personal Account. Something however went wrong and I am sitting with workspaces that I cannot delete. When trying to delete a workspace it just says "Oops - something went wrong. Try deleting again."

My understanding is that this information is stored on embedded Sharepoint workspace that I cannot access via a personal account.

I need someone from Microsoft Technical Support to assist with this.

Who and how can I contact someone to solve this issue?

Microsoft 365 and Office | Loop | For home
Microsoft 365 and Office | Loop | For home
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
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  1. Thomas Anderson 5 Reputation points
    2025-12-07T06:34:48.92+00:00

    Hi there,

    It sounds like the workspaces are linked to SharePoint features that aren’t accessible from a personal Microsoft account. The best way to resolve this is to contact Microsoft Support directly:

    Go to Microsoft Support.

    Select Microsoft 365 / Office → Personal Account.

    Choose Chat or Call to explain the issue.

    They can help delete the stuck workspaces from the backend since it’s not something your account can remove on its own.

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