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The people tab is not available in OneDrive. I have the most up to date app and there is no people option under settings.

Janelle Carroll 0 Reputation points
2025-12-04T17:56:40.24+00:00

Why isn't the people tab available in my OneDrive photos. I can't see it on my iOS app or my Windows PC when using webpage.

Yes I have the most up to date app.

On PC under settings and photos the only option is use tags to find and organize photos.

On iOS app there isn't even a photos option. Under privacy there is nothing beyond view diagnostic data on windows.

Why is face recognition not available?

Microsoft 365 and Office | OneDrive | For home | iOS
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  1. Anne Aloisio 0 Reputation points
    2026-03-03T19:21:30.14+00:00

    The problem seems to be with my specific account. Like I said before my husband and i share a M365 Family license, yet his account completely supports the feature regardless of device and mine does not. Originally, I had an individual M365 license, but we consolidate to the Family license last year.

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  2. Arlene D 36,005 Reputation points Independent Advisor
    2025-12-04T20:22:47.28+00:00

    Good question. Microsoft does not publish a public “supported-regions list” for the People/face-grouping feature in OneDrive photos.

    What this means for you is you cannot check a map or list to confirm region support. The way you find out is by watching if the “People” tab appears under Photos > Settings after updating OneDrive. If it doesn’t, it means your account or region hasn’t been included in the rollout yet.


  3. Arlene D 36,005 Reputation points Independent Advisor
    2025-12-04T20:09:32.1633333+00:00

    Thank you for confirming your apps are updated. Are you using a personal OneDrive account in a supported region?

    Since Microsoft states the People tab and face recognition features are only available for some regions and account types and are still rolling out gradually, so if your account or region has not been included yet the option will not appear on iOS or PC.


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