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Secure Boot Disable and not supported

Jorge 0 Reputation points
2025-12-03T11:13:31.9066667+00:00

Hi,

I have a problem with a Surface Pro OEMLO SKU. I can't enable secure boot by the UEFI options. You can see the error. I need enable the secure boot, because the bitlocker configuration require this option is enable. Also I can't download the driver for this model of PC because I can't find the model in the microsoft website. errorSecureBoot

WhatsApp Image 2025-12-03 at 12.02.37

Surface | Surface Pro | Safety and security
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  1. Barb Bowman 80,275 Reputation points MVP Volunteer Moderator
    2025-12-03T18:26:56.45+00:00

    The Intel drivers are at https://www.microsoft.com/en-us/download/details.aspx?id=104680 - although they may not install because of the SKU change to OEMLO. I've seen a couple of reports of this SKU change on SP9's. You may need to contact support and may need an exchange to fix this. It looks like you are running Windows Enterprise - is this a Surface Pro 9 for Business? Business support info at https://dori-uw-1.kuma-moon.com/en-us/surface/contact-surface-business-education-support

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