Help Transfer data and app etc. from old to new surface laptop

I need a human to help me with this.

Hello Hemang Dave, welcome to Microsoft Q&A.

I understand you’re trying to migrate from your old Surface Laptop to your new one, and you want to schedule a phone call with customer service.

If you need step-by-step assistance from a live agent, the correct channel you should reach is Microsoft Support here: Contact Us - Microsoft Support

That said, Microsoft has published detailed instructions for moving your files and settings to a new PC, in case you want to try it yourself: Transfer your files and settings to a new Windows PC

You can also move files using OneDrive or an external storage device:

• Move files to a new Windows PC using OneDrive
• Move your files to a new Windows PC using an external storage device

I hope this helps! If you still prefer live assistance, please use the official support link above.

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