Teams iOS deep link allows opening self-chat but fails when sending a message: "You need to add at least one more person to start a chat"

Mohit Goyal 20 Reputation points
2025-12-02T18:54:06.2233333+00:00

Issue Summary:
On Microsoft Teams for iOS, a deep link to open a self-chat successfully navigates to the chat thread. However, when the user attempts to send a message in that chat, Teams displays the error “You need to add at least one more person to start a chat.” This contradicts the normal Teams UI behavior, where self-chats (“Message Yourself”) are fully supported.

The issue appears to be specific to the iOS platform.

Steps to Reproduce

  1. Sign into Microsoft Teams iOS app as ******@email.com.
  2. Trigger the following deep link from an external app or browser: msteams://teams.microsoft.com/l/chat/0/0?users=******@email.com
  3. Teams opens the self-chat successfully and shows the chat window.
  4. When the user attempts to send any message in this chat, Teams iOS shows the error: “You need to add at least one more person to start a chat.”

Please advise whether:

Self-chat deep linking on iOS is intended to be supported (in which case this appears to be a bug), or

It is currently unsupported for iOS, and documentation needs to be updated accordingly.

If this is a bug, please provide guidance or an estimated timeline for a fix.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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Answer accepted by question author
  1. Vy Nguyen 7,825 Reputation points Microsoft External Staff Moderator
    2025-12-02T20:40:05.82+00:00

    Hi @Mohit Goyal

    Thank you for reaching out to the Microsoft Q&A forum.  

    Based on your description, the deep link successfully opens the self-chat in Microsoft Teams for iOS, but when you attempt to send a message, the app displays the error: “You need to add at least one more person to start a chat.” We truly appreciate the effort you’ve taken to outline the steps and provide detailed context. 

    This behavior occurs because, while the Teams UI supports “Message Yourself,” the deep link functionality for self-chat is not fully implemented on iOS. Currently, the deep link opens the chat window but does not enable message sending, which is why the error appears. 

    To help you confirm and work with this behavior: 

    • Open Teams on iOS and tap Chat at the bottom of the screen. 
    • Select Message Yourself directly from the chat list instead of using a deep link. 
    • You can then send and receive messages as expected. 
    • If you need to automate or integrate deep link actions, testing them on Teams desktop or web offers consistent behavior across environments. 

    At this time, self-chat deep linking on iOS is not officially supported.  

    Alternatively, as a forum moderator, I hope you understand that I don’t have the ability to modify or escalate product issues directly. However, I strongly recommend submitting your feedback through the Microsoft Teams · Community. This is the most effective way to ensure your voice reaches the product team and can be considered about how company-only contacts are handled in search results, with potential improvements being considered for future improvements.  

    You've clearly identified a real-world challenge, and your suggestion reflects a deep understanding of user needs - feedback like yours is truly valuable and helps shape the future of Microsoft team.     

    Sharing your experience through this channel is one of the most effective ways to advocate for improvements that benefit both you and the broader community.     

    User's image

    Once you’ve submitted your feedback, feel free to share the link here. I’d be happy to upvote it to help increase its visibility.       

    Additionally, many users have raised similar concerns but may not know where to provide feedback. If my response has helped clarify the situation and guide you toward a next step, please consider marking it as the “Accepted Answer”. Doing so will pin this post to the top, making it easier for others facing the same issue to find and support your feedback.    

    Thank you again for being part of the Microsoft Q&A community. If you have any further questions or updates, feel free to reply here. I’ll be happy to assist further.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    1 person found this answer helpful.

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  1. Q&A Assist
    2025-12-02T18:54:15.8166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The issue you are experiencing with the deep link for self-chat in Microsoft Teams on iOS appears to be a bug. While self-chats ("Message Yourself") are supported in the Teams UI, the error message you are receiving when trying to send a message indicates that the deep linking functionality for self-chat may not be fully operational on the iOS platform.

    At this time, there is no specific documentation confirming whether self-chat deep linking on iOS is intended to be supported or if it is an unsupported feature. Given that this behavior contradicts the expected functionality, it is advisable to report this issue to Microsoft support for further investigation. They may provide guidance on whether a fix is planned and an estimated timeline for resolution.

    For the most accurate and up-to-date information, checking the official Microsoft Teams documentation or reaching out to Microsoft support directly would be beneficial.

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