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Notes disappeared in OneNote for Android

Samuel Janetzki 1 Reputation point
2025-12-01T23:46:59.4266667+00:00

I opened OneNote desktop and OneNote online where none of my notes appeared. So I opened up OneNote on my android phone to check if it synced and now everything has disappeared. How can I recover my notes on the android phone?

Microsoft 365 and Office | OneNote | For home | Android
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  1. Xavier-D 2,145 Reputation points Microsoft External Staff Moderator
    2025-12-02T04:54:35.9866667+00:00

    Hello Samuel Janetzki,

    Thank you for posting your question on Microsoft Q&A forum

    I understand your notes in OneNote Android disappeared.

    Here are some troubleshooting methods you can check and see if it recovers your notes:

    Check for the correct the Account

    • Open OneNote (Android) > Settings > Accounts.
    • Make sure you’re signed in with the same Microsoft account you used on your PC. If you have multiple accounts (personal vs work), switch to the correct one.

    Check OneDrive Recycle Bin (via browser on phone)

    • Open OneDrive app or web > Recycle Bin.
    • Look for deleted notebook folders (if they are in there) and restore them.

    You can refer to this site for method in fixing syncing issue:

    https://support.microsoft.com/en-us/office/fix-issues-when-you-can-t-sync-onenote-299495ef-66d1-448f-90c1-b785a6968d45#platform=android

    Feel free reply back to this post if you need further assistance, I'll be happy to help.

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