How to download purchased windows 11 pro

Brian Albright 0 Reputation points
2025-12-01T19:10:33.7733333+00:00

I purchased windows 11 pro (purchase key for reference: key removed) and I cannot download it now?

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
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  1. Q&A Assist
    2025-12-01T19:10:40.43+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To download Windows 11 Pro after purchasing it, you can follow these steps:

    1. Visit the Windows 11 Download Page: Go to the Windows 11 software download page.
    2. Download the Installation Assistant: You can use the Windows 11 Installation Assistant to help you download and install Windows 11 Pro.
    3. Run the Installation Assistant: Launch the tool and follow the on-screen instructions to download and install Windows 11 Pro.
    4. Use a Bootable USB (if needed): If you prefer, you can create a bootable USB drive using the Windows Media Creation Tool and install Windows 11 Pro from there.

    Make sure you have your product key handy during the installation process, as you may need to enter it to activate Windows 11 Pro.

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  2. VPHAN 10,795 Reputation points Independent Advisor
    2025-12-01T19:43:52.1266667+00:00

    Hi Brian Albright,

    The issue isn't with downloading Windows 11 Pro itself, as the installation media is freely available from Microsoft; the product key is solely for activation. Your purchased key is a generic installation key used by the media creation tools and is not your unique license. Your actual license is digitally tied to your Microsoft account or hardware once activated.

    To download the correct installation media, go directly to the official Microsoft website. Use the Media Creation Tool (MediaCreationToolW11.exe) for the most reliable process. Run this tool on a working Windows PC, select "Create installation media for another PC," choose Windows 11 Pro, language, and edition (Pro), and create either an ISO file or a bootable USB drive. Do not use the "Installation Assistant" if you are installing on a new or formatted drive, as that tool is designed for in-place upgrades on an already running system.

    If you are attempting to download an ISO directly, ensure you select "Windows 11 (multi-edition ISO)" and choose "Pro" during setup. Your purchased product key will be entered after installation, under Settings > System > Activation. If you encounter a "Windows cannot be installed" error, verify your PC meets the TPM 2.0 and Secure Boot requirements. Should the activation fail post-installation, contact Microsoft support with your proof of purchase to bind the correct digital license to your account.

    I hope you've found something useful here. If it helps you get more insight into the issue, it's appreciated to ACCEPT ANSWER then. Should you have more questions, feel free to leave a message. Have a nice day!

    VP

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  3. VPHAN 10,795 Reputation points Independent Advisor
    2025-12-08T04:13:33.0333333+00:00

    Hi Brian Albright,

    How was your issue going? Have you been able to solved it yet? Is there anything I can help you with? Please let me know.

    VP

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