Why are the voiceovers on my audio so quiet even though its at high volume?

If the voiceovers on your audio are quiet despite the volume being set high, there are several potential reasons and troubleshooting steps you can consider:

1. Audio Output Level: Check the audioOutputLevel value, which ranges from 0 to 65536. If this value is low, it indicates that the volume sent by the sender is also low. You may need to investigate the audio input volume on the sender's side, as it could be due to microphone settings or hardware issues.
2. Device Volume Settings: Ensure that your device's volume settings are appropriately configured. On Windows, check the volume mixer settings and app volume settings to ensure that they are not muted or set too low.
3. Speaker Issues: If the audio output level appears normal, the issue may be related to the speakers or headphones. Ensure that they are functioning correctly and are not damaged.
4. Web Audio GainNode: If you are developing an application, you might consider using the Web Audio GainNode to increase the output volume of the audio stream at the application layer.
5. Audio Quality: Poor audio quality can also affect the clarity of voiceovers. Factors such as network connectivity or faulty audio devices can contribute to this issue. You can monitor audio input or output levels using the Media Stats API to check for any anomalies.

By following these steps, you should be able to identify and potentially resolve the issue with quiet voiceovers in your audio playback.

References:

• The volume of the incoming audio is low
• The speaking participant's microphone has a problem
• The user experiences poor audio quality

Hi Warren,

Thanks for posting here in the forum. I get how that can throw you off when everything else sounds fine. What’s likely happening is that the voice track is mixed in stereo and your device or app is set to a surround or spatial audio mode, which can push vocals into a center channel that your headphones aren’t picking up well. It could also be an audio balance or enhancement setting lowering dialogue.

Try checking if spatial audio, Dolby, or any sound effects are enabled and turn them off. Also, make sure your audio balance is centered and not leaning toward left or right. If you’re using a PC or phone, check the sound settings for “mono audio” or “voice clarity” options.

Does this happen on all apps like YouTube, Spotify, and Netflix, or just certain ones? And are you using Bluetooth or wired headphones?

Regards,

rez