How to setup our Azure cloud with the credits from Founder Hub

Kim Hong Ho 0 Reputation points
2025-12-01T08:43:53.9+00:00

Hi, In founder hub show 5K credits, But we did not notice the credits is showing in the Azure cloud cost management. kindly guide us how to manage it. Thanks

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Q&A Assist
    2025-12-01T08:44:01.9+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To manage your Azure credits from the Founder Hub, you should first ensure that your credits are properly activated in your Azure account. Here are the steps you can follow:

    1. Check Credit Activation: Make sure that you have activated your Azure credit offer. You can do this by signing into the Azure portal and checking your subscription details.
    2. Access Cost Management: In the Azure portal, navigate to the Cost Management section. This is where you can view your spending, credits, and overall usage.
    3. Monitor Credits: If your $5,000 credits are not showing up in Cost Management, it may take some time for the credits to be reflected. Typically, credits should appear once they are applied to your account.
    4. Contact Support: If you still do not see the credits after a reasonable period, consider reaching out to Azure support for assistance. They can help verify the status of your credits and ensure everything is set up correctly.
    5. Use the Credits: Remember that the credits can be used toward any eligible Azure products, but cannot be used for non-Azure products or services purchased through the Azure Marketplace.

    By following these steps, you should be able to manage your Azure credits effectively.


    References:

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  2. Manish Deshpande 1,330 Reputation points Microsoft External Staff Moderator
    2025-12-07T06:16:55.74+00:00

    Hello @Kim Hong Ho

    It sounds like you're trying to figure out how to use the $5K credits from the Founder Hub for your Azure cloud setup but are having trouble seeing those credits in the Azure Cost Management. Here's what you need to do:

    Check Email Confirmation: Ensure that you received an email confirming your credit allocation and that it's connected to the correct Azure account. You should log in with the email that was used when signing up for the Founder Hub program.

    Activate Credits: Make sure you've activated your Azure credits. You can do this by signing in to the Startups portal and redeeming your Investor Referral Code. It's important to use your Azure subscription email while doing this.

    Check Azure Portal: After activation, you should be able to see your credits by signing into the Azure portal. From there, go to the Subscriptions section to see your active credits.

    Account Ownership: If you still can’t see the credits, validate that the email you are using is the account owner’s email. Sometimes only the account owner can see the subscription credits.

    Contact Support: If everything is in order but you still don’t see the credits, consider reaching out to Microsoft support through the Founders Hub for additional assistance, and check for any outstanding issues that may be affecting activation.

    I hope this helps you manage your credits effectively! If you have more questions or need clarification on a specific point, feel free to ask!

    References

    Thanks,
    Manish


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