How I can I find out if I have more than one microsoft account?

Fiffin Coles 0 Reputation points
2025-11-29T20:58:36.04+00:00

I cannot unsubscribe from Clipchamp because the subscription does not show up on my account. Clicking through from the subscription email takes me to the only account I know of but the subscription is not there.

Windows for home | Other | Email and communications
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  1. Q&A Assist
    2025-11-29T20:58:48.3766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To find out if you have more than one Microsoft account, you can try the following steps:

    1. Check Email Addresses: Think about all the email addresses you may have used to create Microsoft accounts. This includes personal, work, or school emails.
    2. Sign In Attempts: Try signing in with each email address you remember. If you have multiple accounts, you may have subscriptions linked to different email addresses.
    3. Password Recovery: Use the password recovery option on the Microsoft sign-in page for each email address to see if it’s associated with an account.
    4. Check Subscription Emails: Look for any subscription emails from Microsoft that may indicate which account is associated with which subscription.
    5. Contact Support: If you still cannot find your subscription, consider reaching out to Microsoft support for assistance in identifying your accounts and subscriptions.

    These steps should help you determine if you have multiple Microsoft accounts and assist you in locating your Clipchamp subscription.


    References:

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  2. Sumit D - IA 151.4K Reputation points Independent Advisor
    2025-11-29T22:43:33.8733333+00:00

    Hi Fifin,

    The email is typically received on the same email address as the subscription, unless you have set up an auto-forwarder email.

    Maybe you could try signing in using your Phone number and see if it signs in to a different account?

    Please keep me updated.

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