One drive says I ran out of space, but my storage management says I've used 62%

Ayra Cecília Reis Nunes 0 Reputation points
2025-11-28T17:15:58.6533333+00:00

User's image

So, I've been getting this message when I turn on my PC that I've used 123% of my storage, but when I enter my one drive it shows that I actually have space avilable, how do I solve this?

Microsoft 365 and Office | OneDrive | Other | Windows
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Jeronimo Fuerte 26,440 Reputation points Independent Advisor
    2025-11-28T17:57:35.9266667+00:00

    Hi! You probably had a different storage plan before, or it was recently purchased/renewed. After these changes, the system can take up to 24 hours to update the information across all services. If that’s not the case, it’s possible the issue is with your Outlook storage; you can see that just below the value shown in the screenshot you shared.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.